Business Excellence: Still Treated as Optional. But It’s Essential.

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https://www.linkedin.com/posts/finory-ai-7976b2387_business-excellence-essential-or-optional-activity-7379760590866636800-yzD5?utm_source=share&utm_medium=member_desktop&rcm=ACoAAF9SROMBZweoP82PSc1FEwA5QiXvGMtR61Q

 

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Comments:

  • Well-written! Perhaps discussing challenges businesses face in implementing proactive CX could add more depth.

    David Richard 22 Feb 2025

  • Interesting read! Would love to see examples of companies that have mastered proactive customer service.

    Suhail Husain 22 Feb 2025

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